ROCKVILLE, Maryland (Oct. 30, 2024) – Arch Facilities Group, a full-service, world supplier of wellness, amenity administration and assembly providers for business and residential properties, motels, non-public golf equipment and swimming pools, right now introduced the appointment of wellness and hospitality veteran Caitlin McKenna as chief government officer.
Barry Goldstein, who served Arch as CEO for the previous three years, has been appointed to the brand new place of chief business officer, liable for enterprise improvement and buyer relationship administration.
“Caitlin McKenna is a dynamic and revered chief identified for her human-centric management, ardour for service and innovation-driven progress,” stated Steven Rudnitsky, Arch chairman. “Her mission is to speed up Arch’s progress towards turning into the preeminent supplier within the evolving service panorama.”
McKenna most not too long ago was chief improvement officer for Trilogy Spa Holdings of Phoenix and world head of services administration, wellness & expertise providers for JLL, a business actual property agency primarily based in Chicago. She led JLL’s new world product perform and developed technique for a multibillion-dollar enterprise providing expertise providers, design, wellness and services administration to Fortune 500 shoppers.
From 2012 to 2019, McKenna served in a wide range of management positions for Hilton Worldwide in McLean, Virginia, with a deal with model administration, funding and product improvement. Most not too long ago, she was senior director of buyer expertise & innovation, the place she led the event and operation of Hilton’s Innovation Gallery, a multimillion-dollar immersive showcase for media, executives and business leaders. Earlier in her profession, she held roles in actual property and hospitality consulting for HVS Worldwide.
McKenna earned her bachelor’s diploma at Cornell College’s College of Lodge Administration in Ithaca, New York, and continued her research by means of Stanford College in California and Gallaudet College in Washington. She has lectured at Cornell College, Georgetown College in Washington and the College of Houston in Texas.
About Arch Facilities Group
Arch Facilities Group, primarily based in Rockville, Maryland, is a number one supplier of amenity administration, hospitality consulting and recruiting providers for business and residential properties, motels, spas, non-public golf equipment and swimming pools. Arch gives preopening and sustaining technique and assist for main wellness and amenity areas in america and throughout the globe. Arch is a portfolio firm of personal fairness agency CI Capital Companions.
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